Working on stale search results

Results from tweet search are delayed several hours and we are working on the underlying problem.

Update at 9:18 PM: This issue has been resolved. Search results are back to normal. 

Investigating invalid responses from the API

We are investigating reports of users receiving invalid responses from the API

Update at 11:59 AM: This issue has been resolved.

Potential Errors Due to Maintenance

We are performing some scheduled maintenance on the site; you may experience periods of elevated errors.

Update at 7:37PM: Maintenance is complete.

Log-in issues for users of some mobile clients

Users using certain Twitter clients are unable to Log in.

These clients include

- HTC Peep

- Moto BLUR

- Nokia Twitter apps

- Samsung devices (except for phones running Android OS)

- Huawei phones 

We are working to resolve this issue.

Update at 7:30PM: This issue has been resolved.

Potential Errors Due to Maintenance

We are performing some scheduled maintenance on the site; you may experience periods of elevated errors.

Update at 9:09PM: Maintenance is complete.

Temporarily Disabling "Who to Follow"

We’ve temporarily turned off the “Who To Follow” feature and will be restoring it as soon as possible. We were including people you already follow - we are investigating this issue.

Update at 2:15PM: This issue has been resolved.

Temporarily Disabling "Suggestions for You"

After a brief bit of site instability, we’ve temporarily turned off the “Suggestions for You” feature and will be restoring it as soon as possible.

Update at 6:05PM: This issue has been resolved.

A known API issue is causing some clients to crash

There is an issue with the API that is causing some clients to crash. A fix is being deployed now

Update at 2:54pm PDT: The issue has been resolved

Mentions Timeline Frozen (@ replies)

The mentions timeline is frozen; engineers are working on the issue now.

Update: this issue has been resolved.

Update: missing @ replies have been backfilled into timelines.

Follow, Follower Counts and DMs Intermittently inaccessible

Some features are intermittently not available on Twitter at this time. 

- Ability to Follow a user

- Follow counts

- Sending DMs

Twitter is working to resolve this issue in full.

UPDATE: 1:26 PDT The issue is fully resolved

Lists and Tweet Counts are Currently Disabled

Lists and Tweet counts on the home page are currently disabled; we’re working toward restoring them. You can still see your total number of Tweets on your profile page.

UPDATE: Lists and Tweet counts on homepage is estimated to be restored by 6AM PDT.

UPDATE 4:46 PDT: Lists and Tweet counts are restored.  Twitter is fully recovered

We're currently experiencing a high error rate on Twitter.

We’re currently experiencing a high error rate on Twitter. Our infrastructure and operations engineers are responding to the incident.

Update:  Thu Aug  5 22:39:04 UTC 2010: Twitter is currently recovering, Tweets are are flowing again. We expect a full recovery in the next hour.

Update: Thu Aug  5 23:46:11 UTC 2010: Twitter is fully recovered.

Temporarily Disabling "Suggestions for You"

Before we make “Suggestions For You” available to all users, we’re going to temporarily disable the feature for approximately 24 hours.

Scheduled Downtime Duration

Update: Sun Aug  1 05:31 UTC 2010
Twitter’s hosting provider, NTT America, will begin scheduled maintenance at 11:00PM PT/06:00AM UTC. This maintenance will last approximately five hours.

During this maintenance, there will be periods of time when some users are unable to use Twitter. We do not expect these periods will last for the entire maintenance window.

Users Cannot Update Profiles

We’re currently working on remedying the issue blocking users from updating their profiles.

• Edits to user profiles are disabled.
• Auth tokens are  affected by this
• Signups are currently disabled as we recover from this issue.
• API and mobile clients are currently experiencing some issues; we’re working on remedying this issue.
• Avatar and Image uploads cannot be updated.

Update Sat Jul 31 21:05 UTC 2010: Users may experience an elevated rate of errors.

Update Sat Jul 31 22:05 UTC 2010: Users can now update their profiles. Issues related to edits to user profiles, auth-tokens, signups, api and mobile clients, avatar and profile images are now resolved.

Planned Network Maintenance Saturday July 31st @ 11PM PDT

Twitter’s hosting provider, NTT America, is upgrading a portion of our internal network starting July 31 at 11PM Pacific.  ( August 1 at 600 UTC)

This maintenance will last approximately five hours.  During this time, there may be intermittent periods when some users are unable to use Twitter. 

During these intermittent periods you will see the maintenance page — as pictured above — which will link to our status blog where you can read the latest updates on the progress of the maintenance.

Elevated Error Rate on the API

The Twitter API is returning an elevated level of errors. Engineers are working to address the problem.

Update Fri Jul 30 15:25 UTC: The problem has been resolved.

SSL Certificate Errors

We’re looking into expired SSL certificate errors now and working quickly to resolve it. The problem affects a small portion of TweetDeck API requests.

Update (11:05 PST, 18:05 UTC): We believe this issue has been resolved.

SSL Certificate Errors

We’re looking into expired SSL certificate errors now and working quickly to resolve it. The problem affects a small portion of TweetDeck API requests.

Avatar Upload Temporarily Disabled

We’ve temporarily disabled avatar upload as we do some work; we’ll update again when it’s reenabled.

Update (18:10 PST, 01:10 UTC): Avatar uploading is reenabled.